@mention Notifications

This document provides an overview of the @mention notifications received in Microsoft Teams.

Enabling Notifications

To learn about how to enable Teams notifications, refer to General Tab Settings.

Note: The user will receive @mention notifications only for the instances selected in the Teams Notification Settings.

Types of Notifications

The following notifications can be received in Microsoft Teams:

@mention Notifications

Users will receive a notification when they are @mentioned in Kapost. The notification appears in Microsoft Teams as follows:

Note: This is also applicable when a user is @mentioned in annotations or HTML content body.

  • Notification: [username] @mentioned you in a comment.

  • Comment: Displays the comment.

  • Date and Time: Displays the date and time when the comment was added.

  • Content/Initiative/Idea: Displays the title of the content, initiative, or idea to which the comment belongs.

Message Updated Notifications

Users will receive a notification when a comment in which they were @mentioned in Kapost is updated. The notification appears in Microsoft Teams as follows:

  • Notification: [username] edited the comment.

  • Comment: Displays the updated comment.

  • Date and Time: Displays the date and time when the comment was updated.

  • Content/Initiative/Idea: Displays the title of the content, initiative, or idea to which the comment belongs.

Message Deleted Notifications

Users will receive a notification when a comment in which they were @mentioned in Kapost is deleted. The notification appears in Microsoft Teams as follows:

  • Notification: [username] deleted the comment.

  • Comment: Displays the deleted comment.

  • Date and Time: Displays the date and time when the comment was deleted.

  • Content/Initiative/Idea: Displays the title of the content, initiative, or idea to which the comment belongs.

Note:

  • Upon clicking the content/initiative/idea title in Microsoft Teams notification, content/initiative/idea details page opens in a web browser.

  • If the comment was added from the Annotation page, clicking the content title opens the annotation page and automatically scroll to the selected comment.

  • If the comment has been deleted from the Annotation page, the annotation page will still open upon clicking the content title.

  • If an @mention is removed while editing a comment, the user will not receive notifications for any subsequent updates to that comment.

  • The newly added text will be highlighted in green, while deleted or removed text will appear in red with a strikethrough.

Replying to @mention Notifications

When an @mention notification is received in Microsoft Teams, users can reply directly within Microsoft Teams:

  1. In the @mention notification, click Reply to open the reply input box. Clicking it again will close the input box.

  2. Enter your response.

  3. Click Submit Reply to send the reply.

    The reply will appear in Kapost as a new comment, similar to replies submitted via email.

    Note: The Reply button appears with comment added or updated notifications, but not with deleted comment notifications.